COVID-19 Operations

By Brian Eckenrod on

Dear Valued Customers and Partners,

At Foundational, the safety and well-being of our employees, customers and partners is always top priority. We appreciate the trust you’ve placed in Foundational to handle your critical business data and role we play within your business.

We are closely monitoring the evolving news from the Center for Disease Control (CDC) and the World Health Organization (WHO) to ensure that our staff and their families take the appropriate precautions to care for themselves and others.  Foundational takes the health and safety of our employees seriously and it is no different with COVID-19.  All employees are prepared and able to work from home.  All systems are 100% accessible to our staff from their locations.  You will receive the same level of service you always expect from us. We anticipate no difference in the operation of our systems, and we are fully prepared to make adjustments as necessary.

Many of our clients are in industries that are critical to the public during this extraordinary time.  We expect higher demand from those industries and are prepared.  We continue to remain in contact with our partners to ensure they maintain the same levels of service as are needed.  Foundational has robust business continuity plans and systems in place to ensure your business continues to run smoothly, even in uncertain and turbulent times such as these.

All of us at Foundational wish you, your company, and everyone affected by this situation good health and best wishes during this time. As always, please don’t hesitate to contact us with any questions or concerns.

Thank you,

Brian Eckenrod, Director of Operations
Foundational e-Business

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